“ANALISIS KEPUASAN PELANGGAN DITINJAU DARI PELAYANAN PT. PKSS GROUP BRI UBis PALANGKA RAYA”. Humantech : Jurnal Ilmiah Multidisiplin Indonesia 2, no. 8 (June 25, 2023): 1709–1716. Accessed October 24, 2026. https://journal.ikopin.ac.id/index.php/humantech/article/view/3279.