DENI HARYANTO; HUSEIN MARUAPEY; AGUS SUARMAN SUDARSA. IMPLEMENTASI KEBIJAKAN INTENSIF ROLEPLAY CUSTOMER SERVICE DAN PENGARUHNYA TERHADAP KUALITAS PELAYANAN NASABAH DI KANTOR PT. BANK TABUNGAN NEGARA (Persero) Tbk, CABANG BOGOR. Fair Value: Jurnal Ilmiah Akuntansi dan Keuangan, [S. l.], v. 4, n. 4, p. 1312–1321, 2021. DOI: 10.32670/fairvalue.v4i4.812. Disponível em: https://journal.ikopin.ac.id/index.php/fairvalue/article/view/812. Acesso em: 22 jul. 2024.