MENINGKATKAN KINERJA KARYAWAN DENGAN BUDAYA ORGANISASI PERBAIKAN BERKELANJUTAN
Article Sidebar
Main Article Content
Abstract
The purpose of this study was to examine the effect of continuous improvement organizational
culture on employee performance with work motivation and innovative work behavior as
intervening variables. The research method is quantitative using a questionnaire with a Likert
scale of 10 points and the sampling technique is done by simple random sampling. The number
of samples used is 100 to test the hypothesis. Structural Equation Modeling was used to test the
statistical significance of the path coefficients. The research findings explain that continuous
improvement organizational culture has a positive and significant influence on work motivation
and innovative work behavior. Continuous improvement work culture and innovative work
behavior have a positive and significant impact on employee performance. Work motivation has
a positive and insignificant effect on employee performance. Continuous improvement work
culture has an indirect effect on employee performance through innovative work behavior which
is greater than the direct influence of continuous improvement work culture on employee
performance
Article Details
References
Achmad, Suryana H. 2016. The Effect of Competency, Motivation, and Organizational
Culture on The Employee Performance at The Jayakarta Hotel, Bandung,
Indonesia. Journal of Business on Hospitality and Tourism. 2(1): 136-146.
Ahmad, S.M., 2012. Impact of organizational culture on performance management
practice in Pakistan, Business Intelligence Journal, Vol. 5 No. 1, pp. 50-55.
Akob, M., Putra, A.H.P.K., 2020. What millennial workers want? Turnover or intention
to stay in company. J. Asian Finan. Econom. Bus. 7 (5), 237–248.
Al-Aomar, Raid A. 2011. Applying 5S Lean Technology: An Infrastructure for
Continuous Process Improvement. World Academy of Science, Engineering and
Technology.
Al-Musadieq, M., Nurjannah, N., Raharjo, K., Solimun, S. and Achmad Rinaldo
Fernandes, A. 2018. The Mediating Effect Of Work Motivation On The
Influence Of Job Design And Organizational Culture Against HR Performance.
Journal of Management Development. 37(6): 452-469.
Al-Sada, M., Al-Esmael, B. and Faisal, M.N. 2017. Influence Of Organizational Culture
And Leadership Style On Employee Satisfaction, Commitment And Motivation
In The Educational Sector In Qatar. EuroMed Journal of Business. 12(2): 163-
Amabile, T.M., Barsade, S.G., Mueller, J.S. and Staw, B.M. 2005. Affect And Creativity
At Work. Administrative Science Quarterly. 50(3): 367-403.
Aryee, S., Walumbwa, F.O., Zhou, Q. and Hartnell, C.A. 2012. Transformational
Leadership, Innovative Behavior, And Task Performance: Test Of Mediation
And Moderation Processes. Human Performance. 25(1): 1-25.
Asaad, Norhasni Mohd., Rohaizah Saad., dan Rushami Zien Yusoff. 2015. 5S, Kaizen
and Organization Performance: Examining The Relationship and Level of
Implementation Using Rasch Model in Malaysian Automotive Company.
International Academic Research Journal. 1(2): 214-226.
Barbosa, E. 2014. Organizational culture oriented for innovation: influencing variables.
The Malopolska School of Economics in Tarnow Research Papers Collection.
(25): 37-46.
Berson, Y., Oreg, S., Dvir, T., 2008. CEO values, organizational culture and firm
outcomes. J. Organ. Behav. 29 (5), 615–633.
Bhatti, P., 2012. Impact assessment of organization culture on employee”, APJEM Arth
Prabhand: A Journal of Economics and Management, Vol. 1 No. 5, pp. 69-76,
available at: www.pinnaclejournals.com
Borman, W. C., & Motowidlo, S. J., 1997. Task performance and contextual performance:
The meaning for personnel selection research. Human Performance, 10(2), 99-
Carmeli, A., Meitar, R. and Weisberg, J. 2006. Self‐leadership skills and innovative
behavior at work. International Journal of Manpower. 27(1): 75-90.
Cascio, W. F., 2006. Managing Human Resources: Productivity, Quality of Life, Profits.
New York: McGraw-Hill Irwin.
Chaterina, M. and Intan, R., 2012. Analisis Pengaruh Budaya Organisasi dan Kepuasan
Kerja Terhadap Komitmen Organisasional pada PT. Sido Muncul Kaligawa
Semarang, Jurnal Bisnis dan Ekonomi, Vol. 19 No. 2, pp. 170-187.
Cheung, S.O., Wong, P.S.P., Wu, A.W.Y., 2011. Towards an organizational culture
framework in construction. Int. J. Proj. Manag. 29 (1), 33–44.
De Jong and Den Hartog. 2010. Measuring Innovating Work Behaviour. Creativity and
Innovation Management. 19(1):23-36.
Debusscher, J., Hofmans, J. and DeFruyt, F. 2017. The Multiple Face(T)S Of State
Conscientiousness: Predicting Task Performance And Organizational
Citizenship Behavior. Journal of Research in Personality. 69:78-85.
Deshpande1, Shraddha P., Vipul V. Damle., Merang L. Patel., and Akshay B. Kholamkar.
Implementation Of ‘5s’ Technique In A Manufacturing Organization: A
Case Study. International Journal of Research in Engineering and Technology .
(1):136-148.
Dubey, R., Gunasekaran, A., Helo, P., Papadopoulos, T., Childe, S. J., & Sahay, B. S.
Explaining The Impact Of Reconfigurable Manufacturing Systems On
Environmental Performance: The Role Of Top Management And Organizational
Culture. Journal of Cleaner Production.
Ehtesham, U.M., Muhammad, T.M. and Muhammad, S.A., 2011. Relationship between
organizational culture and performance management practices: a case of
university in Pakistan, Journal of Competitiveness, Vol. 4 No. 8, pp. 78-86.
Ezzeddine, Rayan and Malak Aoun. 2020. The Effect of 5S on Employee Performance:
An Empirical Study among Lebanese Hospitals. International Business and
Accounting Research Journal. 4(1): 44-50.
Ferine, Kiki Farida., Reza Aditia., Muhammad Fitri Rahmadana, Indri. 2021. An
empirical study of leadership, organizational culture, conflict, and work ethic in
determining work performance in Indonesia's education authority. Heliyon. 7.
Ferine, Kiki Farida., Reza Aditia., Muhammad Fitri Rahmadana., and Indri., 2021. An
empirical study of leadership, organizational culture, conflict, and work ethic in
determining work performance in Indonesia's education authority. Heliyon 7.
Fernandes, A.A.R. 2018. The Effect Of Organization Culture And Technology On
Motivation, Knowledge Asset And Knowledge Management. International
Journal of Law and Management. 60(5): 1087-1096.
Gapp, R., R. Fisher, and K. Kobayashi., 2008. Implementing 5S within a Japanese
Context: An Integrated Management System. Management Decision 46 (4):
–579.
Graham, J., Harvey, C., Popadak, J., Rajgopal, S., 2017. Corporate culture: evidence from
the field (No. w23255). Natl. Bure. Econom. Res. 53 (9).
Gridwichai, Piched., Anuchit Kulwanich., Bunjob Piromkam., and Parinya
Kwanmuangvanich. 2020. Role of Personality Traits on Employees Job
Performance in Pharmaceutical Industry in Thailand. A multifaceted review
journal in the field of pharmacy. 11(3): 185-194.
Guiso, L., Sapienza, P., Zingales, L., 2015. The value of corporate culture. J. Financ.
Econ. 117 (1), 60–76.
Gupta, B., 2011. Organisational culture and creative behaviour: moderating role of
creative style preference, International Journal of Innovation and Learning, Vol.
No. 4, pp. 429-441.
Hakim, Adnan. 2015. Effect of Organizational Culture, Organizational Commitment to
Performance: Study In Hospital Of District South Konawe Of Southeast
Sulawesi. The International Journal Of Engineering And Science. 4(5): 33-41.
Han, H. and Verma, R., 2012. The effect of corporate culture and strategic orientation on
financial performance: an analysis of South Korean upscale and luxury hotels,
Cornell Hospitality Report, Vol. 12 No. 4, pp. 6-14.
Harwiki, Wiwiek. 2016. The Impact of Servant Leadership on Organization Culture,
Organizational Commitment, Organizational Citizenship Behaviour, and
Employee Performance in Women Cooperatives. Social and Behavioral
Sciences.
Jaca, Carmen., Elisabeth Viles., Luis Paipa-Galeano, Javier Santos & Ricardo Mateo.
Learning 5S principles from Japanese best practitioners: case studies of
five manufacturing companies. International Journal of Production Research.
(15): 4574–4586.
Jankingthong, Korkaew and Suthinee Rurkkhum. 2012. Factors Affecting Job
Performance: A Review of Literature. Journal of Social Sciences, Humanities,
and Arts. 12(2): 115-127.
Janssen, O., 2000, “Job demands, perceptions of effort-reward fairness and innovation
work behavior”, Journal of Occupational and Organizational Psychology, Vol.
No. 3, pp. 287-302.
Jaskyte, K. and Dressler, W.W. 2005. Organizational Culture And Innovation In
Nonprofit Human Service Organizations. Administration in Social Work. 29(2):
-41.
Kalhoro, Maryam., Ashique A.J., and Sameena Khokhar. 2017. Investigating The
Influence of Extrinsic and Intrinsic Motivation on Work Performance: Study of
Bank Officers. GMJACS. 7(1):121-129.
Katarzyna, S.W. 2014. The Importance Of Organizational Culture For Innovation In The
Company. Forum Scientiae Oeconomia. 2(3): 27-39.
Khantimirov, Denis. 2017. Market Share as a Measure of Performance: Conseptual Issue
and Financial Accountability for Marketing Activities within a Firm. Journal of
Research in Marketing. 7(3).
Khtatbeh, Mohamed Mahmoud., Anuar Shah Bali Mahomed., Suhaimi bin Ab Rahman.,
Rosmah Mohamed. 2020. The mediating role of procedural justice on the
relationship between job analysis and employee performance in Jordan
Industrial Estates. Heliyon. 6
Kim, M.-S. and Koo, D.-W. (2017). Linking LMX, engagement, innovative behavior,
and job performance in hotel employees. International Journal of Contemporary
Hospitality Management. 29(12): 3044-3062.
Lee, Cheng-Wen and Nurul Hidauat. 2018. The Influence of ransformational Leadership
and Intrinsic Motivation to Employee Performance. Advances in Management
& Applied Economics. 8(2): 1-12.
Lizardo, O. 2006. How Cultural Tastes Shape Personal Networks. American Sociological
Review. 71(5): 778-807.
Lizardo, O. 2006. How Cultural Tastes Shape Personal Networks. American Sociological
Review. 71(5): 778-807.
Maamari, Bassem E. dan Adel Saheb. 2018. How Organizational and Leardeship Style
Affect Employee’s Performance of Genders. International Journal of
Organizational Analysis. 26(4): 630-651.
Mappamiring., Muhammad Akob, Aditya Halim Perdana Kusuma Putra. 2020. What
Millennial Workers Want? Turnover or Intention to Stay in Company. Journal
of Asian Finance, Economics and Business.7(5): 237 –248.
Martin, E.C. and Terblanche, F. 2003. Building Organisational Culture That Stimulates
Creativity And Innovation. European Journal of Innovation Management. 6(1):
-74.
Maryani, Edna et al. 2020. Do Gemba Kaizen and 5S Reinforce Medical Equipment
Manufacturing Performance. European Journal of Molecular & Clinic
Medicine. 7(7): 41-57.
Mohd, Nizam Ab Rahman et al., 2010. Imlementation of 5S practices in The
Manufacturing Companies: A case study, American Journal of Applied Science
(8): 1182-1189.
Moradi, M., M. R. Abdollahzadeh., and A. Vakili. Effects of Implementing 5S on Total
Productive Maintenance: A case in Iran.
Morales, Victor J. Garcıa, Francisco Javier Llore´n Montes., and Antonio J. Verdu´ -
Jover. 2007. The Effects of Transformational Leadership on Organizational
Performance through Knowledge and Innovation .British Journal of
Management. 19:299–319.
Muhyi, Herwan Abdul. 2010. The Influence Of Organizational Culture And
Organizational Commitment On Employee Performance. Jurnal Pendidikan
Manajemen Bisnis. 9(18):1-57.
Nguyen, P.A. Vinh The Nguyen, Sununta Siengthai, Fredric Swierczek and Umesh
Kumar Bamel. 2019. The effects of organizational culture and commitment on
employee innovation: evidence from Vietnam’s IT industry. Journal of Asia
Business Studies. 13(4): 719-741.
Nkiru et al. 2019 Effect of Organizational Culture on Employee Performance in Selected
Deposit Money Banks in Enugu State. Journal of Economics and Business.
Nusari, Mohammed, et al. 2018. The Impact of Project Management Assets and
Organizational Culture on Employee Performance International. Journal of
Management and Human Science (IJMHS). 2(3): 15-26.
O’Reilly, C.A., Caldwell, D.F., Chatman, J.A., Doerr, B., 2014. The promise and
problems of organizational culture: CEO personality, culture, and firm
erformance. Group Organ. Manag. 39 (6), 595–625.
Ojo, O., 2009. Impact assessment of corporate culture on employee job performance,
Journal Business Intelligence, Vol. 2 No. 2, pp. 388-397.
Ozkeser, Banu. 2019. Impact of training on employee motivation in human resources
management. 3rd World Conference on Technology, Innovation and
Entrepreneurship (WOCTINE).
Paramita, Erna., Prihatin Lumbanraja., and Yeni Absah. 2020. The Influence of
Organizational Culture and Organizational Commitment on Employee
Performance and Job Satisfication as a Moderating Variable. International
Journal of Research and Review. 7(3): 273-286.
Parrillis, C., B. Rosinski, 2007. 5S Implementation Manual: Starting Lean
Manufacturing. W Publications.
Pawirosumanto, Suharno., Purwanto Katijan Sarjana., dan Rachmad Gunawan. 2017. The
Effect of Work Environment, Leadership Style, and Organizational Culture
towards Jobs Satisfaction and Its Implication towards Employee Performance in
Parador Hotels and Resort. International Journal of Law and Management.
Pawirosumarto, Suharno, Purwanto Katijan Sarjana, Muzaffar Muchtar, 2017. Factors
Affecting Employee Performance of PT. Kiyokuni Indonesia, International
Journal of Law and Management, Vol. 59 Issue: 4.
Peterson, R.S., Smith, D.B., Martorana, P.V., Owens, P.D., 2003. The impact of chief
executive officer personality on top management team dynamics: one
mechanism by which leadership affects organizational performance. J. Appl.
Psychol. 88 (5), 795–808.
Rahman, Mohd Nizam Ab., Nor Kamaliana Khamis., Rosmaizura Mohd Zain., Baba Md
Deros, and Wan Hasrulnizzam Wan Mahmood. 2010. Implementation of 5S
Practices in the Manufacturing Companies: A Case Study American Journal of
Applied Sciences. 7(8): 1182-1189.
Robbins, S.P. 2005. Organizational Behavior. 11th Edition. Pearson Education
International, San Diego State University, Upper Saddle River, New Jersey,
Rusmawan, I Kadek Dede dan Iwk Teja Sukmana. 2019. Pengaruh Motivasi Terhadap
Kinerja Karyawan Dengan Stres Kerja Sebagi Variabel Moderasi Di Hard Rock
Hotel Bali.
Sabuhari, Rahmat, Abdullah W. Djabid, and Adnan Rajak, 2021. Organizational Culture
Adaptation as a Mediation Effect of Human Resource Flexibility on Job
Satisfaction and its Impact on Employee Performance. Jurnal Dinamika
Manajemen, 12(1), 110-123.
Saeed, Bilal Afsar Yuosre F. Badir Bilal Bin. 2014. Transformational leadership and
innovative work behavior. Industrial Management & Data Systems. 4(8):1270 –
Santoso, Agus Dan I.G.A Manuati Dewi. 2019. Pengaruh Efikasi Diri, Motivasi Kerja,
Lingkungan Kerja Terhadap Kepuasan Kerja Karyawan PT. Sukanda Djaya
Denpasar. E-Jurnal Manajemen. 8(11): 6488-6508.
Shahzad, F., Xiu, G. and Shahbaz, M. 2017. Organizational Culture And Innovation
Performance In Pakistan’s Software Industry. Technology in Society. 51(1): 66-
Shanker, Roy., Ramudu Bhanugopan., B.I.J.M. van der Heijden., and Mark Farrell. 2017.
Organizational climate for innovation and organizational performance: The
mediating effect of innovative work behavior. Journal of Vocational Behavior.1-
Sihombing, Sahat et al. 2018. The Effect of Servant Leadership to Rewards,
Organizational Culture, and Its Implication to Employee’s Performance.
International Journal of Law and Management. 60(2): 505-516.
Singh, Inderpreet Ahuja and Harwinder Singh. 2018. Evaluating The Effectiveness of 5S
Implementation Practice in India Manufacturing Industry. International Journal
Productivity and Quality Management. 25(4):506-554.
Soemaryani, Imas., Hilmiana., dan Sipa Paujiah. 2016. Effect of Personal Intelligence
and Organizational Culture on Employee Performance of SMEs Fashion
Industry In Bandung. Jurnal Bisnis & Manajemen. 17(2):123-132.
Sokro, E. 2012. Analysis Of The Relationships That Exist Between Organizational
Culture, Motivation And Performance. Problems of Management in the 21st
Century.3: 106-119.
Sokro, E. 2012. Analysis Of The Relationships That Exist Between Organizational
Culture, Motivation And Performance. Problems of Management in the 21st
Century.3: 106-119.
Soomro, Ali Bahadur and Naimatullah Shah. 2019. Determining The Impact of
Entrepreneurial Orientation and Organizational Culture on Job Satisfaction,
Organizational Commitment, and Employee’s Performance. South Asian
Journal Of Business Studies. 8(3): 266-282.
Suharnomo, S. and Hashim, F. 2019. Differences in organization citizenship behavior
between “serumpun” countries (Indonesia – Malaysia). Journal of Asia Business
Studies. 13(3): 349-361.
Syauta, Jack Henry., Eka Afnan Troena., Margono Setiawan., dan Solimun. 2012. The
Influence of Organizational Culture, Organizational Commitment to Job
Satisfaction and Employee Performance (Study at Municipal Waterworks of
Jayapura, Papua Indonesia). International Journal of Business and Management
Invention. 1(1): 69-76.
Tahir, Ahmad., Faiza Farrukh., and Sana Nazir. 2015. Capacity Building Boost
Employees Performance. Industrial and Commercial Training. 47(2): 61-66.
Towers, D. 2006. An Investigation Whether Organizational Culture Is Directly Linked
To Motivation And Performance Through Looking At Google Inc. The
Birmingham business school. 1(1):1-31.
Towers, D. 2006. An Investigation Whether Organizational Culture Is Directly Linked
To Motivation And Performance Through Looking At Google Inc. The
Birmingham business school. 1(1):1-31.
Utami, Ni Made Satya and Yenny Verawati. 2019. Orgaization Culture as Determiner of
Employee Performance Improvement with Work Motivation as Mediation
Variable. IJSEGCE. 2(3):161-175.
Vosloban, R. I. 2012. The Influence of the employee performance on the company's
growth - a managerial perspective. Procedia Economics and Finance. 3: 660-
Wallach, E. 1983. Individuals And Organizations: The Cultural Match. Training and
Development Journal. 29-36.
Westwood, R.I. and Low, D.R. 2003. The Multicultural Muse: Culture, Creativity And
Innovation. International Journal of Cross Cultural Management. 3(2): 235-
Wibowo. 2017. Manajemen Kinerja Edisi Kelima. Depok: Raja Grafindo Persada.
Wilderom, Celeste P.M., Peter T. Van Den Berg., and Uco J. Wiersma. 2012. A
Longitudinal of The Effects of Charismatic Leadership and Organizational
Culture on Objective and Perceived Corporate Performance. 23(5): 835-848.
Wilderom, Celeste P.M., Peter T. van den Berg., Uco J. Wiersma, 2012. A longitudinal
study of the effects of charismatic leadership and organizational culture on
objective and perceived corporate performance☆. The Leadership Quarterly 23
(2012) 835–848.
Xenikou, Athena and Maria Simosi, 2006. Organizational culture and transformational
leadership as
predictors of business unit performance. Journal of Managerial Psychology Vol. 21 No.
, 2006 pp. 566-579
Yona, Mira and Jeffi Mutiara. 2020. Effect Of Work Motivation, Communication, And
Training On Employee Performance At Pt. Parama Tirta Mulya Sejahterah.
Jurnal Bisnis Dan Manajemen. 4(2): 166 – 179.
Yuan, F. and Woodman, R.W., 2010. Innovative behavior in the
workplace: The role of performance and image outcome expectations, Academy of
Management Journal, Vol. 53 No.
Zheng, J., Wu, G., Xie, H. and Li, H. 2019. Leadership, Organizational Culture, And
Innovative Behavior In Construction Projects: The Perspective Of Behavior
-Value Congruence. International Journal
of Managing Projects in Business.
(4): 888-918.