UPAYA MENINGKATKAN KINERJA PEGAWAI MELALUI KEPUASAN KERJA DAN KOMITMEN ORGANISASI (Studi Pada Biro Umum Sekretariat Daerah Provinsi Banten)
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Abstract
Organizations need to create a harmonious atmosphere at work, make employees
feel valued in their work, provide employees with satisfaction with information
circulating and other relationships in the organization. The problem in this research
is formulated how to carry out effective internal communication in order to improve
employee performance at the Banten Provincial Secretariat General Bureau which
is supported by strengthening job satisfaction and organizational commitment. The
population in this study were employees at the General Bureau of the Banten
Provincial Secretariat, amounting to 220 people consisting of 50 ASN and 170 Non
ASN employees with a total sample of 95 people through stratified random
sampling. Collecting data using a questionnaire which was analyzed by the SEMPLS method. The results of the study prove that internal communication has a
significant effect on organizational commitment, job satisfaction and employee
performance. This study also proves that there is a significant effect of job
satisfaction and organizational commitment on employee performance.
Article Details
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