Analisis penerapan Good Governance terhadap pelayanan publik di Kantor Kecamatan Baturaja Barat
DOI:
https://doi.org/10.32670/fairvalue.v5i4.2829Keywords:
Good governance; Public presentation quality; The new order; Democracy; power systemAbstract
Good governance is a definition that summarizes the end of the New Order regime and was changed by reform acts; in this era, it is necessary to change the power system that challenges the clean and democratic process. This study aims to determine the implementation of the importance of good governance, public services, and the effect of good governance implementation on public services at the West Baturaja District Office. This research uses a quantitative methodology that uses incidental sampling techniques. Data collection was done through questionnaires, observation, and documentation. The methodology used is descriptive statistical analysis and inferential statistics (product moment correlation test) using the SPSS 25 software application. The results of the descriptive analysis show that the application of good governance and the quality of public services at the West Baturaja District Office are in the good category in terms of indicators. The results of the correlation analysis between the importance of public service moments and the effect of good governance on it is 0.888% which is positive, this shows that the effect is very strong.
References
Cahyadi, A. (2016). Penerapan good governance dalam pelayanan publik (studi tentang kualitas pelayanan elektronik kartu tanda penduduk berbasis good governance di Kecamatan Sukolilo Surabaya). Jpap: Jurnal Penelitian Administrasi Publik, 2(02).
Mulyadi, M., & Romdana, R. (2018). Analisis penerapan prinsip-prinsip good governance dalam pelayanan perizinan. Mimbar: Jurnal Penelitian Sosial Dan Politik, 7(2), 14–19.
Nubatonis, S. E., Rusmiwari, S., & Suwasono, S. (2015). Implementasi prinsip-prinsip good governance dalam meningkatkan kinerja organisasi pelayanan publik. Jisip: Jurnal Ilmu Sosial Dan Ilmu Politik, 3(1).
Pamungkas, T. K., & Rosyanfikri, R. (2021). Analisis penerapan prinsip-prinsip good governance dalam pelaksanaan pemerintahan desa. Jurnal Paradigma Madani, 8(2), 36–45.
Pemerintah, P. (2007). Peraturan Kekuasaan Nomor 41 Tentang Organisasi Perangkat Daerah 2007.
Pontolowokan, A. A., Gosal, R., & Kairupan, J. (2018). Pengaruh penerapan good governance terhadap kualitas pelayanan publik di Kantor Kecamatan Mapanget Kota Manado. Jurnal Eksekutif, 1(1).
Ramli, M. (2022). Analisis penerapan prinsip-prinsip good governance dalam proses pelayanan publik di Kantor Camat Kampar Utara Kabupaten Kampar. Universitas Islam Negeri Sultan Syarif Kasim Riau.
Republik Indonesia. (2004). Undang-Undang Republik Indonesia Nomor 23 Tentang Pemerintah Daerah 2004.
Republik Indonesia. (2008). Undang-Undang Nomor 14 Tentang Keterbukaan Informasi Publik 2008.
Republik Indonesia. (2009). Undang-Undang Nomor 25 Tentang Penyajian Publik 2009.
Rohman, A., Hanafi, Y., & Hardianto, W. T. (2019). Penerapan prinsip-prinsip good governance dalam meningkatkan kualitas pelayanan publik. Reformasi, 9(2), 153–160.
Rosyada, A. A. (2016). Analisis penerapan prinsip goodgovernancedalam rangka pelayanan publik di badanpelayanan perizinan terpadu satupintudi Kota Samarinda. Ejournal Ilmu Pemerintahan, 4(1), 2016.
Sugiyono. (2018). Metode Penelitian Kuantitatif Dan Kualitatif Dan R&D. Alfabeta, Bandung.
Tomuka, S. (2013). Penerapan prinsip-prinsip good governance dalam pelayanan publik di Kecamatan Girian Kota Bitung (Studi Tentang Pelayanan Akte Jual Beli). Jurnal Politico, 1(3).
Uar, A. (2016). Pengaruh pelaksanaan prinsip-prinsip good governance terhadap kinerja pelayanan publik pada Badan Pertahanan Nasional (Bpn) Kota Ambon. Otoritas: Jurnal Ilmu Pemerintahan, 6(1), 1–11.