Hubungan Stres Kerja dan Kepuasan Kerja yang dimediasi beban kerja pasca pandemi Covid-19
DOI:
https://doi.org/10.32670/fairvalue.v5i4.2690Keywords:
Mediating; Workload, Job satisfaction; Job stress; JD-R modelAbstract
COVID-19 is a big pandemic that the world is facing. Health organizations are currently in the spotlight. One of them is the organization of the hospital as the main public health service. The front guard of the hospital is a professional nurse. The research objective was to analyze the effect of work stress on job satisfaction with mediation, namely workload at Ari Canti Hospital, Ubud. This research is a quantitative approach, involving a population of 110 nurses selected using a simple random sampling technique. Path analysis is used as an analytical method. Interviews and questionnaires are used as a way of collecting data. The basic theory that underlies the research is the job demands-resources theory. The results of the booking study state that job stress has a significant negative effect on job satisfaction, while the same workload has a clear negative effect on job satisfaction. Workload mediates the effect of job stress on job satisfaction. Mediation is essentially complementary mediation. Workload strengthens the effect of work stress on job satisfaction.
References
Ariana, I. W. J., & Riana, I. G. (2016). Pengaruh work-family conflict, keterlibatan kerja dan stres kerja terhadap kepuasan kerja karyawan. Udayana University.
Bakker, A. B., & Demerouti, E. (2017). Job demands–resources theory: Taking stock and looking forward. Journal of Occupational Health Psychology, 22(3), 273.
Gofur, A. (2018). Pengaruh stres kerja terhadap kepuasan kerja pegawai. Jurnal Riset Manajemen Dan Bisnis (JRMB) Fakultas Ekonomi UNIAT, 3, 295–304.
Kasmarani, M. K. (2012). Pengaruh beban kerja fisik dan mental terhadap stres kerja pada perawat di Instalasi Gawat Darurat (IGD) RSUD Cianjur. Jurnal Kesehatan Masyarakat Universitas Diponegoro, 1(2), 18807.
Li, L., Hu, H., Zhou, H., He, C., Fan, L., Liu, X., Zhang, Z., Li, H., & Sun, T. (2014). Work stress, work motivation and their effects on job satisfaction in community health workers: a cross-sectional survey in China. BMJ Open, 4(6), e004897.
Nabawi, R. (2020). Pengaruh lingkungan kerja, kepuasan kerja dan beban kerja terhadap kinerja pegawai. Maneggio: Jurnal Ilmiah Magister Manajemen, 2(2), 170–183.
Nahar, L., Hossain, A., Rahman, A., & Bairagi, A. (2013). The relationship of job satisfaction, job stress, mental health of government and non-government employees of Bangladesh. Psychology, 4(06), 520.
Pertiwi, S. P. A., Gede, R. I., & Ketut, S. I. B. (2021). Relationship Person–Organization Fit And Workload to Work Stress And Job Satisfaction. RJOAS.
Rizky, D., & Afrianty, T. W. (2018). Pengaruh Beban Kerja Terhadap Stres Kerja Dengan Work Life Balance Sebagai Variabel Intervening. Jurnal Administrasi Bisnis (Jab) Vol, 61.
Rochmah, T. N., & Tunggareni, H. S. (2013). Job Satisfaction and Performance of Nurse Based on Workload in Bhayangkara Hospital Lumajang. Jurnal Administrasi Kesehatan Indonesia, 1(3), 3826.
Silaban, L. S., & Sitorus, F. E. (2021). Hubungan Karakteristik Model Praktek Keperawatan Profesional Dengan Kinerja Perawat. BEST Journal (Biology Education, Sains and Technology), 4(2), 130–137.
Suartana, I. P., & Dewi, I. (2020). Pengaruh Stres Kerja, Beban Kerja, dan Konflik Pekerjaan Keluarga Terhadap Kepuasan Kerja Karyawan Swiss Belinn Hotel. Jurnal Manajemen, 9(3), 863–883.
Wibowo Gede, Riana Gede, S. putra. (2015). Pengaruh Stres Kerja Terhadap Kepuasan Kerja dan Komitmen Organisasional Karyawan. Jurnal Ekonomi Dan Bisnis Universitas Udayana.5(1): 86-90.
Yasa, I. G. R., & Dewi, A. (2019). Pengaruh stres kerja terhadap kepuasan kerja dengan motivasi kerja sebagai variabel mediasi. E-Jurnal Manajemen Unud, 8(3), 1203–1229.
Yo, P., Melati, P., & Surya, I. B. K. (2015). Pengaruh beban kerja terhadap kepuasan kerja dengan stres kerja sebagai variabel mediasi. Udayana University.
