Analisis pengaruh organizational resilience, job satisfaction, organizational learning culture, dan turnover intention terhadap business performance pada perusahaan pertamina

Main Article Content

Suciariani Suciariani
Dwi Septi Anggraeni
Justine Tanuwijaya

Abstract

This study aimed to analyze the influence of Organizational Resilience, Job Satisfaction,
Organizational Learning Culture, and Turnover Intention on Business Performance.
Business Performance. The data analysis technique in this study used several statistical
tests to apply structural equation modeling (SEM) as a tool. The sample data collection
method in this study used purposive sampling with a sample of employees of PT.
Pertamina. This study used a questionnaire distributed online. The sample from the
population was carried out with specific considerations, namely all employees of the
financial services industry in Indonesia, as many as 135 respondents. The results show
that organizational learning culture has a positive effect on job satisfaction,
organizational learning culture has a positive effect on turnover intention, job satisfaction
has a positive effect on turnover intention, job satisfaction has a positive effect on business
performance, organizational resilience has a positive effect on job satisfaction, and
organizational resilience affects positively on business performance.

Article Details

How to Cite
Suciariani, S., Anggraeni , D. S., & Tanuwijaya, J. . (2022). Analisis pengaruh organizational resilience, job satisfaction, organizational learning culture, dan turnover intention terhadap business performance pada perusahaan pertamina. Fair Value: Jurnal Ilmiah Akuntansi Dan Keuangan, 4(9), 4151–4163. https://doi.org/10.32670/fairvalue.v4i9.1589
Section
Articles

References

Albrecht, L. S., & Marthy, A. (2020). Personality, self-efficacy and job resources and their associations

with employee engagement, affective commitment and turnover intentions. International Journal

of Human Resource Management, 31(5), 657–681.

Annarelli, A., & Nonino, F. (2016). Strategic and operational management of organizational resilience:

current state of research and future directions. Omega, 62(1), 1–18.

Baird, K., & Su, S. (2018). The association between controls, performance measures and performance.

International Journal of Productivity and Performance Management, 67(6), 967–984.

Bakotic, D. (2016). Relationship between job satisfaction and organisational performance. Economic

Research-Ekonomska Istra_zivanja, 29(1), 118–130.

Beuren, I. M., Santos, V. dos, & Theiss, V. (2021). Organizational resilience, job satisfaction and

business performance. International Journal of Productivity and Performance Management.

Chen, G., Ployhart, R. E., Thomas, H. C., Anderson, N., & Bliese, P. D. (2016). The power of

momentum: A new model of dynamic relationships between job satisfaction change and turnover

intentions. Academy of Management Journal, 54(1), 159–181.

Cheng, C., Bartram, T., Karimi, L., & Leggat, S. (2016). Transformational leadership and social identity

as predictors of team climate, perceived quality of care, burnout and turnover intention among

nurses. Personnel Review, 45(6), 1200–1216.

Galletta, M., Portoghese, I., Carta, M. G., D’Aloja, E., & Campagna, M. (2016). The effect of nurse‐

physician collaboration on job satisfaction, team commitment, and turnover intention in nurses.

Research in Nursing & Health, 39(5), 375–385.

Gul, H., Usman, M., Liu, Y., Rehman, Z., & Jebran, K. (2018). Does the effect of power distance

moderate the relation between person environment fit and job satisfaction leading to job

performance? Evidence from Afghanistan and Pakistan. Future Business Journal, 4(1), 68–83.

Hamstra, M. R., Vianen, A. E. V., & Koen, J. (2019). Does employee perceived person-organization fit

promote performance? The moderating role of supervisor perceived person-organization fit.

European Journal of Work and Organizational Psychology, 28(5).

Harden, G., Boakye, K. G., & Ryan, S. (2018). Turnover intention of technology professionals: a social

exchange theory perspective. Journal of Computer Information Systems, 58(4), 291–300.

Hosseini, S., Barker, K., & Ramirez-Marquez, J. E. (2016). A review of definitions and measures of

system resilience. Reliability Engineering and System Safet, 145(1), 47–61.

Huang, Y. H., Lee, J., McFadden, A. C., Murphy, L. A., Robertson, M. M., & Cheung, J. H. (2016).

Beyond safety outcomes: an investigation of the impact of safety climate on job satisfaction,

employee engagement and turnover using social exchange theory as the theoretical framework.

Applied Ergonomics, 55, 248–257.

Imran, M. K., Ilyas, K., Aslam, U., & Fatima, T. (2018). Knowledge processes and firm performance:

the mediating effect of employee creativity. Journal of Organizational Change Management, 31,

–553.

Islam, T., Khan, M. M., & Bukhari, F. H. (2016). The role of organizational learning culture and

psychological empowerment in reducing turnover intention and enhancing citizenship behavior.

The Learning Organization, 23(2), 156–169. https://doi.org/10.1108/TLO-10-2015-0057

Jyoti, J., & Rani, A. (2017). High performance work system and organisational performance: role of

knowledge management. Personnel Review, Emerald Publishing Limited, 46, 1770–1795.

Kim, J. (2018). The contrary effects of intrinsic and extrinsic motivation on burnout and turnover

intention in the public sector. International Journal of Manpower, 39(3).

Lau, K. W., Lee, P. Y., & Chung, Y. Y. (2019). A collective organizational learning model for

organizational development. The Leadership and Organization Development Journal, 40(1), 107–

Lin, C. -Y., Huang, C.-K., & Zhang, H. (2019). Enhancing employee job satisfaction via e-learning: the

mediating role of an organizational learning culture. International Journal of Human-Computer

Interaction, 35(7), 584–595.

Lin, Chun-Yu, & Huang, C.-K. (2021). Employee turnover intentions and job performance from a

planned change: the effects of an organizational learning culture and job satisfaction. International

Journal of Manpower2, 42(3), 409–423.

Linnenluecke, M. K. (2017). Resilience in business and management research: a review of influential

publications and a research agenda. International Journal of Management Reviews, 19(1), 4–30.

Memon, M. A., Salleh, R., & Baharom, M. N. R. (2016). The link between training satisfaction, work

engagement and turnover intention. European Journal of Training and Development, 40(6), 407–

Meneghel, I., Borgogni, L., Miraglia, M., Salanova, M., & Martinez, I. M. (2016). From social context

and resilience to performance through job satisfaction: a multilevel study over time. Human

Relations, 69(2), 239–259.

Miao, S., Rhee, J., & Jun, I. (2020). How Much Does Extrinsic Motivation or Intrinsic Motivation A ff

ect Job Engagement or Turnover Intention ? A Comparison Study in China. Sustainability, 12(9),

–18.

Osman, I., Noordin, F., Daud, N., & Othman, M. Z. (2016). The dynamic role of social exchange and

personality in predicting turnover intentions among professional workers. Procedia Economics

and Finance, 35, 541–552.

Pertamina. (2021). Laporan Tahunan Pertamina 2020. Jakarta.

R. Hallak, R., Assaker, G., O’Connor, P., & Lee, C. (2018). Firm performance in the upscale restaurant

sector: The effects of resilience, creative self-efficacy, innovation and industry experience. Ournal

of Retailing and Consumer Services, 40, 229–240.

Sharma, J., & Dhar, R. L. (2016). Factors influencing job performance of nursing staff: Mediating role

of affective commitment. Personnel Review, 45(1), 161–182.

Soto-Acosta, P., Popa, S., & Palacios-Marqués, D. (2016). No TitleSocial web knowledge sharing and

innovation performance in knowledge-intensive manufacturing SMEs. The Journal of Technology

Transfer, 42, 425–440.

Takase, M. (2016). A concept analysis of turnover intention: Implications for nursing management.

Collegian, 17(1), 3–12.

Varshney, D., & Varshney, N. K. (2017). The effect of resilience on performance and job satisfaction

among construction managers in Saudi Arabia. Global Business and Organizational Excellence,

(5), 36–45.

Windon, S. R., Cochran, G. R., Scheer, S. D., & Rodriguez, M. T. (2019). Factors Affecting Turnover

Intention of Ohio State University Extension Program Assistants. Journal of Agricultural

Education, 60(3), 109–127.

Yang, C. C., & Hsu, W. L. (2018). Evaluating the impact of security management practices on resilience

capability in maritime firms—a relational perspective. Transportation Research Part A: Policy

and Practice, 110, 220–233.