Framework mekanisme tata kelola dan sumber daya manusia untuk efektifitas aliran informasi

Main Article Content

Sylvia Mardiana

Abstract

This study develops a framework of governance mechanisms and human resource capabilities for the effective flow of information within the organization. This research is an exploratory research based on secondary data using a literature study methodology. The results of the synthesis show that the governance mechanism determines the success of information flow. The results also indicate the need for human resource capabilities to support governance and information sharing mechanisms. There are two types of governance mechanisms: formal and informal governance. Formal governance includes contracts, business processes, performance appraisal and information systems, and cross-functional teams. Meanwhile, informal governance includes trust, commitment, power and social interaction. Human resources with systems thinking, mastery of technology, and interpersonal skills are very valuable for sharing information. This study helps to understand the factors that affect the effectiveness of information flow.

Article Details

How to Cite
Mardiana, S. . (2022). Framework mekanisme tata kelola dan sumber daya manusia untuk efektifitas aliran informasi. Fair Value: Jurnal Ilmiah Akuntansi Dan Keuangan, 4(8), 3511–3519. https://doi.org/10.32670/fairvalue.v4i8.1454
Section
Articles

References

Arshinder A.K. and Deshmukh S. G. (2008). Supply chain coordination: Perspectives, empirical studies and research directions. International Journal of Production Economics, Vol. 115, No. 2, pp. 316–335.

Bargshady G., Zahraee S.M., Ahmadi M. and Parto A. (2016). The effect of information technology on the agility of the supply chain in the Iranian power plant industry. Journal of Manufacturing Technology Management, Vol. 27, No. 3, pp. 427–442.

Bazyar A., Teimoury E., Fesharaki M., Moini A. and Mohammadi S. (2013). Linking power, risk, and governance: A survey research in new product development relationships. Journal of Business & Industrial Marketing, Vol. 28, No. 5, pp. 371–382.

Benbouja, M., Echchatbi, A., and Charkaoui, A (2021). An integrated planning model for multi echelon supply chain within mass customization. International Journal of Supply and Operations Management, Vol. 7. No, 3, pp. 247-263.

Benítez-Ávila C., Hartmann A., Dewulf G. and Henseler J. (2018). Interplay of relational and contractual governance in public-private partnerships: The mediating role of relational norms, trust and partners’ contribution. International Journal of Project Management, Vol. 36, No. 3, pp. 429–443.

Bonatto, F., de Resende, L. M. M., and Pontes, J. (2020). Relational governance in supply chain: a systematic literature review. Benchmarking, Vol. 27, No. 6, pp. 1711–1741.

Brito R. P. and Miguel P.L.S. (2017). Power, governance, and value in collaboration: Differences between buyer and supplier perspectives. Journal of Supply Chain Management, Vol. 53, No. 7, pp. 61–87.

Chansamut, A., and Piriyasurawong, P. (2019). Supply chain management information system for curriculum management based on the national qualification framework for higher education. International Journal of Supply and Operation Management, Vol 6, No. 1, pp. 88-93.

Cheng J.H. (2011). Inter-organizational relationships and information sharing in supply chains.

International Journal of Information Management, Vol. 31, No. 4, pp. 374–384.

Chopra S. and Meindl P. (2015). Supply Chain Management - Strategy, Planning and Operation. Sixth ed. New York: Pearson.

Crawford A. (2003). Contractual governance’ of deviant behaviour. Journal of Law and Society, Vol.

, No. 4, pp. 479–505.

Denolf J.M., Trienekens J.H., van der Vorst J.G.A.J. and Omta S.W.F. (2015). The role of governance structures in supply chain information sharing. Journal on Chain and Network Science, Vol. 15, No. 1, pp. 83–99.

Fawcett S.E., Ogden J.A., Magnan G. M. and Cooper, M.B. (2006). Organizational commitment and governance for supply chain success. International Journal of Physical Distribution and Logistics Management, Vol. 36, No. 1, pp. 22–35

Fawcett, S. E., Osterhaus, P., Magnan, G. M., Brau, J. C., and McCarter, M. W. (2007). Information sharing and supply chain performance: The role of connectivity and willingness. Supply Chain Management, Vol. 12, No. 5, pp. 358–368.

Fawcett S.E., Wallin C., Allred C. and Magnan G. (2009). Supply chain information-sharing: Benchmarking a proven path. Benchmarking, Vol. 16, No. 2, pp. 222–246.

Fosso Wamba S., Akter S., Edwards A., Chopin G. and Gnanzou D. (2015). How “big data” can make big impact: Findings from a systematic review and a longitudinal case study. International Journal of Production Economics, Vol. 165, pp. 234–246

Fu S., Han Z., and Huo B. (2017). Relational enablers of information sharing: Evidence from Chinese food supply chains. Industrial Management and Data Systems, Vol. 117, No. 5, pp. 838–862.

Ghosh A. and Fedorowicz J. (2008). The role of trust in supply chain governance. Business Process Management Journal, Vol. 14, (4), 453–470.

Gorla, N., Somers, T. M., & Wong, B. (2010). Organizational impact of system quality, information quality, and service quality. Journal of Strategic Information Systems, 19(3), 207–228.

Gupta M. and George J.F. (2016). Toward the development of a big data analytics capability.

Information & Management, Vol. 53, pp. 1049–1064.

Ha, A. Y., and Tong, S. (2008). Contracting and information sharing under supply chain competition.

Management Science, 54(4), 701–715.

Hall D.C. and Saygin C. (2012). Impact of information sharing on supply chain performance.

International Journal of Advanced Manufacturing Technology, Vol. 58, No. 1–4, pp. 397–409.

Hrabal, M., Tuček, D., Molnár, V. and Fedorko, G. (2021). Human factor in business process management: modeling competencies of BPM roles. Business Process Management Journal, Vol. 27, No. 1, pp. 275–305.

Hsu, C. C., Kannan, V. R., Tan, K. C., and Leong, G. K. (2008). Information sharing, buyer-supplier relationships, and firm performance: A multi-region analysis. International Journal of Physical Distribution and Logistics Management, Vol. 38, No. 4, pp. 296–310.

Huo B., Han Z. and Prajogo D. (2016). Antecedents and consequences of supply chain information integration: A resource-based view. Supply Chain Management, Vol. 21, No. 6, pp. 661–677.

Jayaraman V. and Liu Z. (2019). Aligning governance mechanisms with task features to improve service capabilities - An empirical study of professional service outsourcing in India. Operations Management Research, Vol. 12, No. 1–2, pp. 19–39.

Jean, R. J., Sinkovics, R. R., and Kim, D. (2008). Information technology and organizational performance within international business to business relationships: A review and an integrated conceptual framework. International Marketing Review, Vol. 25, No. 5, pp. 563–583.

Jraisat L., Gotsi M. and Bourlakis M. (2013). Drivers of information sharing and export performance in the Jordanian agri-food export supply chain: A qualitative study. International Marketing Review, Vol. 30, No. 4, pp. 323–356.

Kembro J., Selviaridis K. and Näslund D. (2014). Theoretical perspectives on information sharing in supply chains: A systematic literature review and conceptual framework. Supply Chain Management, Vol. 19(April), pp. 609–625.

Kembro and Selviaridis, K. (2015). Exploring information sharing in the extended supply chain: An interdependence perspective. Supply Chain Management, Vol. 20, No. 4, pp. 455–470.

Khalfan M.M., McDermott P. and Swan, W. (2007). Building trust in construction projects. Supply Chain Management: An International Journal, Vol. 12, No. 6, pp. 385–391.

Kim G., Shin B. and Kim K. (2011). IT process-oriented dynamic capabilities and firm financial performance. Journal of the Association for Information, Vol. 12, No. 7, pp. 487–517.

Kitipat & Wanarat, S. (2017). Collaboration of information and innovation sharing among SMEs in Thailand. Information (Japan), Vol. 20, No. 10, pp. 7227–7240.

Lee C.H. and Ha B.C. (2018). The impact of buyer–supplier relationships’ social capital on bi- directional information sharing in the supply chain. Journal of Business and Industrial Marketing, Vol. 33, No. 3, pp. 325–336.

Li J.J., Poppo L. and Zhou K.Z. (2010). Relational mechanisms, formal contracts, and local knowledge acquisition by international subsidiaries. Strategic Management Journal, Vol. 31, No. 4, pp. 349– 370.

Li S. and Lin B. (2006). Accessing information sharing and information quality in supply chain management. Decision Support Systems, Vol. 42, No. 3, pp. 1641–1656.

Li Y., Ye F. and Sheu C. (2014). Social capital, Information sharing and performance evidence from China. International Journal of Operations and Production Management, Vol. 34, No. 11, pp. 1440–1462.

Lotfi, Z., Mukhtar M., Sahran S. and Zadeh A.T. (2013). Information sharing in supply chain management. Procedia Technology, Vol. 11(Iceei), pp. 298–304.

Luu, N., Cadeaux, J. M., and Ngo, L. V. (2018). Governance mechanisms and total relationship value: the interaction effect of information sharing. Journal of Business and Industrial Marketing, Vol. 33, No. 5, pp. 717–729.

Madlberger M. (2009). What drives firms to engage in interorganizational information sharing in supply chain management? International Journal of E-Collaboration, Vol. 5, No. 2, pp. 18–42.

Martins S.A., Machado M.C., Queiroz M.M. and Telles R. (2020). The relationship between quality and governance mechanisms: A qualitative investigation in healthcare supply-chain networks. Benchmarking, Vol. 27, No. 3, pp. 1085–1104.

Matheus T., Saunders M.N.K. and Chakraborty S. (2017). Multiple dimensions of power influencing knowledge integration in supply chains. R and D Management, Vol. 47, No. 5, pp. 673–688.

Mentzer, J. T., DeWitt, W., Keebler, J. S., Min, S., Nix, N. W., Smith, C. D., & Zacharia, Z. G. (2001).

Defining Supply Chain Management. Journal of Business Logistics, Vol. 22, No. 2, pp. 1–25.

Mirkovski K., Lowry P.B. and Feng B. (2016). Factors that influence interorganizational use of information and communications technology in relationship-based supply chains: Evidence from the Macedonian and American wine industries. Supply Chain Management, Vol. 21, No. 3, pp. 334–351.

Monks R.A.G. and Minow N. (2004). Corporate Governance, 3rd ed. Oxford: Blackwell Publishing. Oliveira E.A., de Pimenta M.L., Hilletofth P. and Eriksson D. (2016). Integration through cross-

functional teams in a service company. European Business Review, Vol. 28, No. 4, pp. 405–430.

Özer Ö., Zheng Y. and Ren Y. (2014). Trust, trustworthiness, and information sharing in supply chains bridging China and the United States. Management Science. Vol. 60, No. 10, pp. 2435–2460.

Panda S. and Rath S. K. (2017). The effect of human IT capability on organizational agility: An empirical analysis. Management Research Review, Vol. 40, No. 7, pp. 800–820.

Patnayakuni R., Rai A. and Seth N. (2006). Relational antecedents of information flow integration for supply chain coordination. Journal of Management Information Systems, Vol. 23, No. 1, pp. 13– 50.

Richey Ryall M.D. and Sampson R.C. (2009). Formal contracts in the presence of relational enforcement mechanisms: Evidence from technology development projects. Management Science, Vol. 55, No. 6, pp. 906–925.

Sánchez J.M., Vélez M.L. and Álvarez-Dardet C. (2013). Evolving functions of interorganizational governance mechanisms. Managerial and Decision Economics, Vol. 34, No. (3–5), pp. 301–318. Shahzad K., Ali T., Takala J., Helo P. and Zaefarian G. (2018). The varying roles of governance mechanisms on ex-post transaction costs and relationship commitment in buyer–supplier

relationships. Industrial Marketing Management, Vol. 71(December), pp. 135–146.

Simatupang T.M., Wright A.C. and Sridharan R. (2002). The knowledge of coordination for supply chain integration. Business Process Management Journal, Vol. 8, No. 3, pp. 89–308.

Sonteya T. and Seymour L. (2012). Towards an understanding of the business process analyst: An analysis of competencies. Journal of Information Technology Education, Vol. 11, No. 1, pp. 43– 63.

Sundram V.P.K., Bahrin A.S., Abdul Munir Z.B. and Zolait A.H. (2018). The effect of supply chain information management and information system infrastructure: The mediating role of supply chain integration towards manufacturing performance in Malaysia. Journal of Enterprise Information Management, Vol. 31, No. 5, pp. 751–770.

Sundram V.P.K., Chhetri P. and Bahrin A.S. (2020). The consequences of information technology, information sharing and supply chain integration, towards supply chain performance and firm performance. Journal of International Logistics and Trade, Vol. 18, No. 1, pp. 15–31.

Tran, T. T. H., Childerhouse, P., and Deakins, E. (2016). Supply chain information sharing: Challenges and risk mitigation strategies. Journal of Manufacturing Technology Management, Vol. 27, No. 8, pp. 1102–1126.

Um K.H. and Kim S.M. (2019). The effects of supply chain collaboration on performance and transaction cost advantage: The moderation and nonlinear effects of governance mechanisms. International Journal of Production Economics, Vol. 217(October), pp. 97–111.

van Veen-Dirks P.M.G. and Verdaasdonk P.J.A. (2009). The dynamic relation between management control and governance structure in a supply chain context. Supply Chain Management, Vol. 14, No. 6, pp. 466–478.

Waller M.A. and Fawcett S.E. (2013). Data science, predictive analytics, and big data: A revolution that will transform supply chain design and management. Journal of Business Logistics, Vol. 34, No. 2, pp. 77–84.

Wang E.T.G. and Wei H.L. (2007). Interorganizational governance value creation: Coordinating for information visibility and flexibility in supply chains. Decision Sciences, Vol. 38, No. 4, pp. 647– 674.

Wang L., Zhang C., Li J., Huo D. and Fan X. (2020). The influence of unilateral supplier transaction- specific investments on international buyer opportunism: empirical findings from local suppliers in China. International Marketing Review, Vol. 37, No. 2, pp. 213–239.

Wang S., Li L., Wang K. and Jones J.D. (2012). e-Business systems integration: A systems perspective.

Information Technology and Management, Vol. 13, No. 4, pp. 233–249.

Wu I.L., Chuang C.H. and Hsu C.H. (2014). Information sharing and collaborative behaviors in enabling supply chain performance: A social exchange perspective. International Journal of Production Economics, Vol. 148, pp. 122–132.

Yu M.M., Ting S.C. and Chen M.C. (2010). Evaluating the cross-efficiency of information sharing in supply chains. Expert Systems with Applications, Vol. 37, No. 4, pp. 2891–2898.

Zaheer N. and Trkman P. (2017). An information sharing theory perspective on willingness to share information in supply chains. International Journal of Logistics Management, Vol. 28, No. 2, pp. 417–443.

Zhang J. and Chen J. (2013). Coordination of information sharing in a supply chain. International Journal of Production Economics, Vol. 143, No. 1, pp. 178–187.

Zhang X. and Aramyan L.H. (2009). A conceptual framework for supply chain governance: An application to agri-food chains in China. China Agricultural Economic Review, Vol. 1, No. 2, pp. 136–154.

Zheng J., Roehrich J.K. and Lewis M.A. (2008). The dynamics of contractual and relational governance: Evidence from long-term public–private procurement arrangements. Journal of Purchasing and Supply Management, Vol. 14, No. 1, pp. 43–54

Zhou K.Z. and Xu D. (2012). How foreign firms curtail local supplier opportunism in China: detailed contracts, centralized control, and relational governance. Journal of International Business Studies, Vol. 43, No. 7, pp. 677–692.