PENGARUH KEPUASAN KERJA DENGAN MEDIASI PERCEIVED ORGANIZATIONAL SUPPORT TERHADAP KOMITMEN KARYAWAN BANK
DOI:
https://doi.org/10.32670/fairvalue.v4i6.1106Keywords:
job satisfaction, perceived organizational support, employeecommitmentAbstract
This study aims to determine the effect and analyze: (1) job satisfaction on employee commitment, (2) job satisfaction on Perceive Organizational Support, (3) Perceive Organizational Support on commitment, (4) job satisfaction through the mediation of Perceived Organizational Support on employee commitment. . The research approach used in this research is quantitative. The research population is employees of conventional banks in Jember Regency with a sampling technique using cluster sampling at Bank Mandiri and Bank Rakyat Indonesia (BRI) Jember with 72 respondents. The data analysis method used is path analysis. The results of testing and data analysis showed that the variable job satisfaction had a significant effect on the commitment of conventional bank employees in Jember Regency by 67.3%, job satisfaction on perceived organizational support of 73.3%, perceived organizational support on employee commitment of 80.6% and job satisfaction through the mediation of Perceived Organizational Support. to the commitment of employees of conventional banks in Jember Regency by 59.1%.
References
Ariani, D. W. 2011. Persepsi Terhadap Dukungan Organisasi Dan Penyelia, Kepuasan, Nilai Dan Komitmen Pada Industri Perbankan Indonesian. Jurnal Keuangan Dan Perbankan. Vol. 15(3): 416-427. https://doi.org/10.26905/jkdp.v15i3.1034.
Azeem, S. M. 2010. Job Satisfaction and Organizational Commitment among Employees in The Sultanate of Oman. Jurnal Psychology. Vol.1: 295-299. https://10.4236/PSYCH.2010.14038.
Cote, Karine, Martin Lauzier, Florence Stinglhamber. 2020. The Relationship Between Presenteeism and Job Satisfaction : A Mediated Moderation Model Using Work Engagement and Perceived Organizational Support. European Management Journal, Oct 2020. DOI:10.1016/j.emj.2020.09.001.
Darmawan, Didit, Rahayu Mardikaningsih. 2021. Studi tentang Peran Kualitas Kehidupan Kerja, Kepemimpinan & Persepsi Dukungan Organisasi Terhadap Komitmen, Jurnal Simki Economic, Vo 4 Issue 1 : 89-98.
Davis, K. 1985. Human Behavior at Work: Organizational Behavior. Tata Mcgraw Hill Publishing Company: New Delhi.
Eisenberger, R., Huntington, R., Hutchison, S. & Sowa, D. 1986. Perceived Organizational Support. Journal of Applied Psychology, 71(3), 500-507.
Han, S. T., Nugroho, A., Kartika, E. W., & Kaihatu, T. S. 2012. Komitmen Afektif Dalam Organisasi Yang Dipengaruhi Perceived Organizational Support dan Kepuasan Kerja. Jurnal Manajemen Dan Kewirausahaan. Vol. 14(2): 109-117. https://doi.org/10.9744/jmk.14.2.109-117.
Hutapea, B. 2012. Sifat Kepribadian Dan Dukungan Organisasi Sebagai Predictor Komitmen Organisasi Guru Pria Di Sekolah Dasar. Jurnal Psikologi. Vol. 16(2): 101-115. https://doi.org/10.7454/mssh.v16i2.1496.
Islam, T., Ahmed, I., & Ahmad, U. N. B. U. (2015). The influence of organizational learning culture and perceived organizational support on employees’ affective commitment and turnover intention. Nankai Business Review International. https://doi.org/10.1108/NBRI-01-2015-0002.
Lamastro, V. 1999. Commitment and Perceived Organizational Support. Journal National Forum of Applied Educational Research Journal. Vol. 12(3): 1-13.
Martono, S., Dirgantoro, G.S., Ranihusna, D., dan Wiratno, V. (2017). Pengaruh Karakteristik Pekerjaan, Budaya Organisasi dan Kepuasan Kerja pada Komitmen Organisasional. Jurnal Studi Manajemen Organisasi, Volume 2, No. 14. https://doi.org/10.14710/jsmo.v14i2.21377.
Meyer, J.P., Stanley, D. J., Herscovitch, L., & Topolnytsky, L. 2002. Affective, continuance and normative commitment to the organization: A metaanalysis of antecedents, correlates, and consequences. Journal of Vocational Behavior, 61, 20-52.
Rhoades, L. & Eisenberger, R. 2002. Perceived Organizational Support: A Review of the Literature. Journal of Applied Psychology, 87(4), 698–714. https://doi.org/10.1037/0021-9010.87.4.698.
Robbin, Stephen P. & Coulter, M. 2010. Manajemen. Edisi Kesepuluh Jilid 2. Erlangga: Jakarta.
Soekiman, S. 2007. Pengaruh Persepsi Dukungan Organisasi Eksternal Dan Internal Perusahaan Perbankan Di Jawa Timur. Jurnal Ekonomi Manajemen Universitas Kristen Petra Surabaya. Vol. 9(2): 89-98. https://doi.org/10.9744/jmk.9.2.pp.%2089-98.
Taurisa, C. M., & Ratnawati, I. 2012. Analisis Pengaruh Budaya Organisasi Dan Kepuasan Kerja Terhadap Komitmen Organisasional Dalam Meningatkan Kinerja Karyawan (Studi Pada PT. Sido Muncul Kaliwage Semarang). Jurnal Bisnis Dan Ekonomi. Vol. 19(2): 170-187.
Ticia, YV, A Heksarini, S Maria. 2021. Pemberdayaan Karyawan dan Kepuasan Kerja serta Dukungan Organisasi etrhadap Komitmen Organisasi pada PT Agro Nusa, Jurnal Ilmu Manajemen, Januari 2021. https://10.29264/JIMM.V514.604.
Toqwy, Elfira, Edward. 2021. Pengaruh Persepsi Dukungan Organisasi, Karakteristik Pelayanan dan Kepuasan Kerja Terhadap Komitmen Keorganisasian karyawan Tribun Jambi (Kompas Gramedia Group). Jurnal Manajemen Terapan dan Keuangan (Mankeu), Vol 10 No: 01, April 2021.
