PENGEMBANGAN TALENT MANAGEMENT UNTUK MEMBENTUK KOMITMEN ORGANISASI (STUDI KASUS PADA PT BANK MEGA Tbk. SEMARANG DIVISI CARD COLLECTION)

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Vol. 4 No. 6 (2022): Fair Value: Jurnal Ilmiah Akuntansi dan Keuangan
Published: Jan 28, 2022
Keywords:
Human Resource Management,
Talent Management,
Organizational Commitment

Main Article Content

Sekar Widyasari Putri
IT Telkom Surabaya
Bulan Prabawani
UNDIP
Hari Susanta Nugraha
UNDIP

Abstract

Organizational commitment to individual talent is important to ensure that the organization has future candidates. The problem of employee turnover needs special attention from the company because it is an indicator of low organizational commitment. Turnover fluctuations during 2016 - 2018 at PT. Bank Mega Semarang showed an increase in the past year. The purpose of this study is to find out how talent management practices are and how the results of talent management are developed to shape organizational commitment at PT. Bank Mega Semarang, card collection division. This study uses a qualitative method with a type of descriptive research that describes the practice of Talent Management. Data collection techniques with interview methods (unstructured), observation and document analysis. The Talent Management model which consists of four stages, namely Talent Acquisition, Talent On Board, Talent Development and Talent Retention is used as a reference to analyze each process of talent management practices that are run. The results show that Talent Management in the division card collection of PT. Bank Mega Semarang produces individual talent for regeneration in leadership, but there are still employees who resign before the contract expires. In the Talent Acquisition and Talent Retention stage it has not been effective. 

Article Details

How to Cite
Sekar Widyasari Putri, Bulan Prabawani, & Hari Susanta Nugraha. (2022). PENGEMBANGAN TALENT MANAGEMENT UNTUK MEMBENTUK KOMITMEN ORGANISASI : (STUDI KASUS PADA PT BANK MEGA Tbk. SEMARANG DIVISI CARD COLLECTION). Fair Value: Jurnal Ilmiah Akuntansi Dan Keuangan, 4(6), 2292–2311. https://doi.org/10.32670/fairvalue.v4i6.1094
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Articles

References

Anglea, Martin. 2015. “Talent Management: Preparing a ‘Ready’ Agile Workforce.” International Journal of Pediatrics and Adolescent Medicine 2 (3–4): 112–16. https://doi.org/10.1016/j.ijpam.2015.10.002.

Ariss, Akram Al, Wayne F. Cascio, and Jaap Paauwe. 2014. “Talent Management: Current Theories and Future Research Directions.” Journal of World Business 49 (2): 173–79. https://doi.org/10.1016/j.jwb.2013.11.001.

Batarliene, Nijole, Kristina Čižiuniene, Kristina Vaičiute, Ingrida Šapalaite, and Aldona Jarašuniene. 2017. “The Impact of Human Resource Management on the Competitiveness of Transport Companies.” Procedia Engineering 187: 110–16. https://doi.org/10.1016/j.proeng.2017.04.356.

Brown, Eric A., Nicholas J. Thomas, and Robert H. Bosselman. 2015. “Are They Leaving or Staying: A Qualitative Analysis of Turnover Issues for Generation Y Hospitality Employees with a Hospitality Education.” International Journal of Hospitality Management 46: 130–37. https://doi.org/10.1016/j.ijhm.2015.01.011.

Cascio, Wayne F., and John W. Boudreau. 2016. “The Search for Global Competence: From International HR to Talent Management.” Journal of World Business 51 (1): 103–14. https://doi.org/10.1016/j.jwb.2015.10.002.

Creswell, John W. 2010. Research Design Kualitatif, Kuantitatif Dan Mixed. Yogyakarta: Pustaka Pelajar.

Dries, Nicky. 2013. “The Psychology of Talent Management: A Review and Research Agenda.” Human Resource Management Review 23 (4): 272–85. https://doi.org/10.1016/j.hrmr.2013.05.001.

Ferreira, Aleciane da Silva Moreira, Elisabeth Loiola, and Sônia Maria Guedes Gondim. 2017. “Motivations, Business Planning, and Risk Management: Entrepreneurship among University Students.” RAI Revista de Administração e Inovação 14 (2): 140–50. https://doi.org/10.1016/j.rai.2017.03.003.

Festing, Marion, and Lynn Schäfer. 2014. “Generational Challenges to Talent Management: A Framework for Talent Retention Based on the Psychological-Contract Perspective.” Journal of World Business 49 (2): 262–71. https://doi.org/10.1016/j.jwb.2013.11.010.

Gallardo-Gallardo, Eva, Nicky Dries, and Tomás F. González-Cruz. 2013. “What Is the Meaning of ‘talent’ in the World of Work?” Human Resource Management Review 23 (4): 290–300. https://doi.org/10.1016/j.hrmr.2013.05.002.

Gures, Nuriye, Hilal Inan, and Seda Arslan. 2018. “Assessing the Self-Service Technology Usage of Y-Generation in Airline Services.” Journal of Air Transport Management, no. xxxx: 0–1. https://doi.org/10.1016/j.jairtraman.2018.04.008.

Hall, Douglas T. 2011. “How to Use Reduced Hours To Win the War for Talent” 29 (3): 192–210.

Hartmann, Evi, Edda Feisel, and Holger Schober. 2010. “Talent Management of Western MNCs in China: Balancing Global Integration and Local Responsiveness.” Journal of World Business 45 (2): 169–78. https://doi.org/10.1016/j.jwb.2009.09.013.

Iles, Paul. 2013. “Commentary on ‘The Meaning of “talent” in the World of Work.’” Human Resource Management Review 23 (4): 301–4. https://doi.org/10.1016/j.hrmr.2013.08.002.

Ingram, Tomasz, and Wojciech Glod. 2016. “Talent Management in Healthcare Organizations - Qualitative Research Results.” Procedia Economics and Finance 39 (November 2015): 339–46. https://doi.org/10.1016/S2212-5671(16)30333-1.

Krishnan, T. N., and Hugh Scullion. 2017. “Talent Management and Dynamic View of Talent in Small and Medium Enterprises.” Human Resource Management Review 27 (3): 431–41. https://doi.org/10.1016/j.hrmr.2016.10.003.

Lepak, D. 2002. “Examining the Human Resource Architecture: The Relationships Among Human Capital, Employment, and Human Resource Configurations.” Journal of Management 28 (4): 517–43. https://doi.org/10.1016/S0149-2063(02)00142-3.

Meyers, Maria Christina, and Marianne van Woerkom. 2014. “The Influence of Underlying Philosophies on Talent Management: Theory, Implications for Practice, and Research Agenda.” Journal of World Business 49 (2): 192–203. https://doi.org/10.1016/j.jwb.2013.11.003.

Nijs, Sanne, Eva Gallardo-Gallardo, Nicky Dries, and Luc Sels. 2014. “A Multidisciplinary Review into the Definition, Operationalization, and Measurement of Talent.” Journal of World Business 49 (2): 180–91. https://doi.org/10.1016/j.jwb.2013.11.002.

Rubel, Mohammad Rabiul Basher, Nadia Newaz Rimi, Yusliza Mohd Yusoff, and Daisy Mui Hung Kee. 2018. “High Commitment Human Resource Management Practices and Employee Service Behavior: Trust in Management as Mediator.” IIMB Management Review. https://doi.org/10.1016/j.iimb.2018.05.006.

Sabuncu, Kerem U, and Gaye Karacay. 2016. “Exploring Professional Competencies for Talent Management in Hospitality and Food Sector in Turkey.” Procedia - Social and Behavioral Sciences 235 (October): 443–52. https://doi.org/10.1016/j.sbspro.2016.11.055.

Schiemann, William A. 2014. “From Talent Management to Talent Optimization.” Journal of World Business 49 (2): 281–88. https://doi.org/10.1016/j.jwb.2013.11.012.

Serban, Anca, and Marcela Andanut. 2014. “Talent Competitiveness and Competitiveness through Talent.” Procedia Economics and Finance 16 (May): 506–11. https://doi.org/10.1016/S2212-5671(14)00831-4.

Sonnenberg, Mariëlle, Vera van Zijderveld, and Martijn Brinks. 2014. “The Role of Talent-Perception Incongruence in Effective Talent Management.” Journal of World Business 49 (2): 272–80. https://doi.org/10.1016/j.jwb.2013.11.011.

Sparrow, Paul R., and Heba Makram. 2015. “What Is the Value of Talent Management? Building Value-Driven Processes within a Talent Management Architecture.” Human Resource Management Review 25 (3): 249–63. https://doi.org/10.1016/j.hrmr.2015.04.002.

Stewart, J. Goad-Oliver, E., Cravens, K., Oishi, S. 2017. “Managing Millennials; Embacing Generational Differences.” Business Horizons. 22904–4400: 45–54.

Tajuddin, Dewi, Rosalan Ali, and Badrul Hisham Kamaruddin. 2015. “Developing Talent Management Crisis Model for Quality Life of Bank Employees in Malaysia.” Procedia - Social and Behavioral Sciences 201 (February): 80–84. https://doi.org/10.1016/j.sbspro.2015.08.133.

Tatli, Ahu, Joana Vassilopoulou, and Mustafa Özbilgin. 2013. “An Unrequited Affinity between Talent Shortages and Untapped Female Potential: The Relevance of Gender Quotas for Talent Management in High Growth Potential Economies of the Asia Pacific Region.” International Business Review 22 (3): 539–53. https://doi.org/10.1016/j.ibusrev.2012.07.005.

Tatoglu, Ekrem, Alison J Glaister, and Mehmet Demirbag. 2015. “Talent Management Motives and Practices in an Emerging Market : A Comparison between MNEs and Local Firms.” Journal of World Business. https://doi.org/10.1016/j.jwb.2015.11.001.

Ulrich, D. 2008. “The Talent Trifecta.” Development and Learning in Organizations: An International Journal 22 (2): dlo.2008.08122bad.003. https://doi.org/10.1108/dlo.2008.08122bad.003.

Vaiman, Vlad, Hugh Scullion, and David Collings. 2012. “Talent Management Decision Making.” Management Decision 50 (5): 925–41. https://doi.org/10.1108/00251741211227663.

Wong, Ip Kin Anthony, Yim King Penny Wan, and Jennifer Hong Gao. 2017. “How to Attract and Retain Generation Y Employees? An Exploration of Career Choice and the Meaning of Work.” Tourism Management Perspectives 23: 140–50. https://doi.org/10.1016/j.tmp.2017.06.003.

Yin, Robert K. 2011. Qualitative from Start to Finish. New York: Guilford Publication Inc.

Zehir, Cemal, Yonca Gurol, Tugba Karaboga, and Mahmut Kole. 2016. “Strategic Human Resource Management and Firm Performance: The Mediating Role of Entrepreneurial Orientation.” Procedia - Social and Behavioral Sciences 235 (October): 372–81. https://doi.org/10.1016/j.sbspro.2016.11.045.

Anglea, Martin. 2015. “Talent Management: Preparing a ‘Ready’ Agile Workforce.” International Journal of Pediatrics and Adolescent Medicine 2 (3–4): 112–16. https://doi.org/10.1016/j.ijpam.2015.10.002.

Ariss, Akram Al, Wayne F. Cascio, and Jaap Paauwe. 2014. “Talent Management: Current Theories and Future Research Directions.” Journal of World Business 49 (2): 173–79. https://doi.org/10.1016/j.jwb.2013.11.001.

Batarliene, Nijole, Kristina Čižiuniene, Kristina Vaičiute, Ingrida Šapalaite, and Aldona Jarašuniene. 2017. “The Impact of Human Resource Management on the Competitiveness of Transport Companies.” Procedia Engineering 187: 110–16. https://doi.org/10.1016/j.proeng.2017.04.356.

Brown, Eric A., Nicholas J. Thomas, and Robert H. Bosselman. 2015. “Are They Leaving or Staying: A Qualitative Analysis of Turnover Issues for Generation Y Hospitality Employees with a Hospitality Education.” International Journal of Hospitality Management 46: 130–37. https://doi.org/10.1016/j.ijhm.2015.01.011.

Cascio, Wayne F., and John W. Boudreau. 2016. “The Search for Global Competence: From International HR to Talent Management.” Journal of World Business 51 (1): 103–14. https://doi.org/10.1016/j.jwb.2015.10.002.

Creswell, John W. 2010. Research Design Kualitatif, Kuantitatif Dan Mixed. Yogyakarta: Pustaka Pelajar.

Dries, Nicky. 2013. “The Psychology of Talent Management: A Review and Research Agenda.” Human Resource Management Review 23 (4): 272–85. https://doi.org/10.1016/j.hrmr.2013.05.001.

Ferreira, Aleciane da Silva Moreira, Elisabeth Loiola, and Sônia Maria Guedes Gondim. 2017. “Motivations, Business Planning, and Risk Management: Entrepreneurship among University Students.” RAI Revista de Administração e Inovação 14 (2): 140–50. https://doi.org/10.1016/j.rai.2017.03.003.

Festing, Marion, and Lynn Schäfer. 2014. “Generational Challenges to Talent Management: A Framework for Talent Retention Based on the Psychological-Contract Perspective.” Journal of World Business 49 (2): 262–71. https://doi.org/10.1016/j.jwb.2013.11.010.

Gallardo-Gallardo, Eva, Nicky Dries, and Tomás F. González-Cruz. 2013. “What Is the Meaning of ‘talent’ in the World of Work?” Human Resource Management Review 23 (4): 290–300. https://doi.org/10.1016/j.hrmr.2013.05.002.

Gures, Nuriye, Hilal Inan, and Seda Arslan. 2018. “Assessing the Self-Service Technology Usage of Y-Generation in Airline Services.” Journal of Air Transport Management, no. xxxx: 0–1. https://doi.org/10.1016/j.jairtraman.2018.04.008.

Hall, Douglas T. 2011. “How to Use Reduced Hours To Win the War for Talent” 29 (3): 192–210.

Hartmann, Evi, Edda Feisel, and Holger Schober. 2010. “Talent Management of Western MNCs in China: Balancing Global Integration and Local Responsiveness.” Journal of World Business 45 (2): 169–78. https://doi.org/10.1016/j.jwb.2009.09.013.

Iles, Paul. 2013. “Commentary on ‘The Meaning of “talent” in the World of Work.’” Human Resource Management Review 23 (4): 301–4. https://doi.org/10.1016/j.hrmr.2013.08.002.

Ingram, Tomasz, and Wojciech Glod. 2016. “Talent Management in Healthcare Organizations - Qualitative Research Results.” Procedia Economics and Finance 39 (November 2015): 339–46. https://doi.org/10.1016/S2212-5671(16)30333-1.

Krishnan, T. N., and Hugh Scullion. 2017. “Talent Management and Dynamic View of Talent in Small and Medium Enterprises.” Human Resource Management Review 27 (3): 431–41. https://doi.org/10.1016/j.hrmr.2016.10.003.

Lepak, D. 2002. “Examining the Human Resource Architecture: The Relationships Among Human Capital, Employment, and Human Resource Configurations.” Journal of Management 28 (4): 517–43. https://doi.org/10.1016/S0149-2063(02)00142-3.

Meyers, Maria Christina, and Marianne van Woerkom. 2014. “The Influence of Underlying Philosophies on Talent Management: Theory, Implications for Practice, and Research Agenda.” Journal of World Business 49 (2): 192–203. https://doi.org/10.1016/j.jwb.2013.11.003.

Nijs, Sanne, Eva Gallardo-Gallardo, Nicky Dries, and Luc Sels. 2014. “A Multidisciplinary Review into the Definition, Operationalization, and Measurement of Talent.” Journal of World Business 49 (2): 180–91. https://doi.org/10.1016/j.jwb.2013.11.002.

Rubel, Mohammad Rabiul Basher, Nadia Newaz Rimi, Yusliza Mohd Yusoff, and Daisy Mui Hung Kee. 2018. “High Commitment Human Resource Management Practices and Employee Service Behavior: Trust in Management as Mediator.” IIMB Management Review. https://doi.org/10.1016/j.iimb.2018.05.006.

Sabuncu, Kerem U, and Gaye Karacay. 2016. “Exploring Professional Competencies for Talent Management in Hospitality and Food Sector in Turkey.” Procedia - Social and Behavioral Sciences 235 (October): 443–52. https://doi.org/10.1016/j.sbspro.2016.11.055.

Schiemann, William A. 2014. “From Talent Management to Talent Optimization.” Journal of World Business 49 (2): 281–88. https://doi.org/10.1016/j.jwb.2013.11.012.

Serban, Anca, and Marcela Andanut. 2014. “Talent Competitiveness and Competitiveness through Talent.” Procedia Economics and Finance 16 (May): 506–11. https://doi.org/10.1016/S2212-5671(14)00831-4.

Sonnenberg, Mariëlle, Vera van Zijderveld, and Martijn Brinks. 2014. “The Role of Talent-Perception Incongruence in Effective Talent Management.” Journal of World Business 49 (2): 272–80. https://doi.org/10.1016/j.jwb.2013.11.011.

Sparrow, Paul R., and Heba Makram. 2015. “What Is the Value of Talent Management? Building Value-Driven Processes within a Talent Management Architecture.” Human Resource Management Review 25 (3): 249–63. https://doi.org/10.1016/j.hrmr.2015.04.002.

Stewart, J. Goad-Oliver, E., Cravens, K., Oishi, S. 2017. “Managing Millennials; Embacing Generational Differences.” Business Horizons. 22904–4400: 45–54.

Tajuddin, Dewi, Rosalan Ali, and Badrul Hisham Kamaruddin. 2015. “Developing Talent Management Crisis Model for Quality Life of Bank Employees in Malaysia.” Procedia - Social and Behavioral Sciences 201 (February): 80–84. https://doi.org/10.1016/j.sbspro.2015.08.133.

Tatli, Ahu, Joana Vassilopoulou, and Mustafa Özbilgin. 2013. “An Unrequited Affinity between Talent Shortages and Untapped Female Potential: The Relevance of Gender Quotas for Talent Management in High Growth Potential Economies of the Asia Pacific Region.” International Business Review 22 (3): 539–53. https://doi.org/10.1016/j.ibusrev.2012.07.005.

Tatoglu, Ekrem, Alison J Glaister, and Mehmet Demirbag. 2015. “Talent Management Motives and Practices in an Emerging Market : A Comparison between MNEs and Local Firms.” Journal of World Business. https://doi.org/10.1016/j.jwb.2015.11.001.

Ulrich, D. 2008. “The Talent Trifecta.” Development and Learning in Organizations: An International Journal 22 (2): dlo.2008.08122bad.003. https://doi.org/10.1108/dlo.2008.08122bad.003.

Vaiman, Vlad, Hugh Scullion, and David Collings. 2012. “Talent Management Decision Making.” Management Decision 50 (5): 925–41. https://doi.org/10.1108/00251741211227663.

Wong, Ip Kin Anthony, Yim King Penny Wan, and Jennifer Hong Gao. 2017. “How to Attract and Retain Generation Y Employees? An Exploration of Career Choice and the Meaning of Work.” Tourism Management Perspectives 23: 140–50. https://doi.org/10.1016/j.tmp.2017.06.003.

Yin, Robert K. 2011. Qualitative from Start to Finish. New York: Guilford Publication Inc.

Zehir, Cemal, Yonca Gurol, Tugba Karaboga, and Mahmut Kole. 2016. “Strategic Human Resource Management and Firm Performance: The Mediating Role of Entrepreneurial Orientation.” Procedia - Social and Behavioral Sciences 235 (October): 372–81. https://doi.org/10.1016/j.sbspro.2016.11.045.

Anglea, Martin. 2015. “Talent Management: Preparing a ‘Ready’ Agile Workforce.” International Journal of Pediatrics and Adolescent Medicine 2 (3–4): 112–16. https://doi.org/10.1016/j.ijpam.2015.10.002.

Ariss, Akram Al, Wayne F. Cascio, and Jaap Paauwe. 2014. “Talent Management: Current Theories and Future Research Directions.” Journal of World Business 49 (2): 173–79. https://doi.org/10.1016/j.jwb.2013.11.001.

Batarliene, Nijole, Kristina Čižiuniene, Kristina Vaičiute, Ingrida Šapalaite, and Aldona Jarašuniene. 2017. “The Impact of Human Resource Management on the Competitiveness of Transport Companies.” Procedia Engineering 187: 110–16. https://doi.org/10.1016/j.proeng.2017.04.356.

Brown, Eric A., Nicholas J. Thomas, and Robert H. Bosselman. 2015. “Are They Leaving or Staying: A Qualitative Analysis of Turnover Issues for Generation Y Hospitality Employees with a Hospitality Education.” International Journal of Hospitality Management 46: 130–37. https://doi.org/10.1016/j.ijhm.2015.01.011.

Cascio, Wayne F., and John W. Boudreau. 2016. “The Search for Global Competence: From International HR to Talent Management.” Journal of World Business 51 (1): 103–14. https://doi.org/10.1016/j.jwb.2015.10.002.

Creswell, John W. 2010. Research Design Kualitatif, Kuantitatif Dan Mixed. Yogyakarta: Pustaka Pelajar.

Dries, Nicky. 2013. “The Psychology of Talent Management: A Review and Research Agenda.” Human Resource Management Review 23 (4): 272–85. https://doi.org/10.1016/j.hrmr.2013.05.001.

Ferreira, Aleciane da Silva Moreira, Elisabeth Loiola, and Sônia Maria Guedes Gondim. 2017. “Motivations, Business Planning, and Risk Management: Entrepreneurship among University Students.” RAI Revista de Administração e Inovação 14 (2): 140–50. https://doi.org/10.1016/j.rai.2017.03.003.

Festing, Marion, and Lynn Schäfer. 2014. “Generational Challenges to Talent Management: A Framework for Talent Retention Based on the Psychological-Contract Perspective.” Journal of World Business 49 (2): 262–71. https://doi.org/10.1016/j.jwb.2013.11.010.

Gallardo-Gallardo, Eva, Nicky Dries, and Tomás F. González-Cruz. 2013. “What Is the Meaning of ‘talent’ in the World of Work?” Human Resource Management Review 23 (4): 290–300. https://doi.org/10.1016/j.hrmr.2013.05.002.

Gures, Nuriye, Hilal Inan, and Seda Arslan. 2018. “Assessing the Self-Service Technology Usage of Y-Generation in Airline Services.” Journal of Air Transport Management, no. xxxx: 0–1. https://doi.org/10.1016/j.jairtraman.2018.04.008.

Hall, Douglas T. 2011. “How to Use Reduced Hours To Win the War for Talent” 29 (3): 192–210.

Hartmann, Evi, Edda Feisel, and Holger Schober. 2010. “Talent Management of Western MNCs in China: Balancing Global Integration and Local Responsiveness.” Journal of World Business 45 (2): 169–78. https://doi.org/10.1016/j.jwb.2009.09.013.

Iles, Paul. 2013. “Commentary on ‘The Meaning of “talent” in the World of Work.’” Human Resource Management Review 23 (4): 301–4. https://doi.org/10.1016/j.hrmr.2013.08.002.

Ingram, Tomasz, and Wojciech Glod. 2016. “Talent Management in Healthcare Organizations - Qualitative Research Results.” Procedia Economics and Finance 39 (November 2015): 339–46. https://doi.org/10.1016/S2212-5671(16)30333-1.

Krishnan, T. N., and Hugh Scullion. 2017. “Talent Management and Dynamic View of Talent in Small and Medium Enterprises.” Human Resource Management Review 27 (3): 431–41. https://doi.org/10.1016/j.hrmr.2016.10.003.

Lepak, D. 2002. “Examining the Human Resource Architecture: The Relationships Among Human Capital, Employment, and Human Resource Configurations.” Journal of Management 28 (4): 517–43. https://doi.org/10.1016/S0149-2063(02)00142-3.

Meyers, Maria Christina, and Marianne van Woerkom. 2014. “The Influence of Underlying Philosophies on Talent Management: Theory, Implications for Practice, and Research Agenda.” Journal of World Business 49 (2): 192–203. https://doi.org/10.1016/j.jwb.2013.11.003.

Nijs, Sanne, Eva Gallardo-Gallardo, Nicky Dries, and Luc Sels. 2014. “A Multidisciplinary Review into the Definition, Operationalization, and Measurement of Talent.” Journal of World Business 49 (2): 180–91. https://doi.org/10.1016/j.jwb.2013.11.002.

Rubel, Mohammad Rabiul Basher, Nadia Newaz Rimi, Yusliza Mohd Yusoff, and Daisy Mui Hung Kee. 2018. “High Commitment Human Resource Management Practices and Employee Service Behavior: Trust in Management as Mediator.” IIMB Management Review. https://doi.org/10.1016/j.iimb.2018.05.006.

Sabuncu, Kerem U, and Gaye Karacay. 2016. “Exploring Professional Competencies for Talent Management in Hospitality and Food Sector in Turkey.” Procedia - Social and Behavioral Sciences 235 (October): 443–52. https://doi.org/10.1016/j.sbspro.2016.11.055.

Schiemann, William A. 2014. “From Talent Management to Talent Optimization.” Journal of World Business 49 (2): 281–88. https://doi.org/10.1016/j.jwb.2013.11.012.

Serban, Anca, and Marcela Andanut. 2014. “Talent Competitiveness and Competitiveness through Talent.” Procedia Economics and Finance 16 (May): 506–11. https://doi.org/10.1016/S2212-5671(14)00831-4.

Sonnenberg, Mariëlle, Vera van Zijderveld, and Martijn Brinks. 2014. “The Role of Talent-Perception Incongruence in Effective Talent Management.” Journal of World Business 49 (2): 272–80. https://doi.org/10.1016/j.jwb.2013.11.011.

Sparrow, Paul R., and Heba Makram. 2015. “What Is the Value of Talent Management? Building Value-Driven Processes within a Talent Management Architecture.” Human Resource Management Review 25 (3): 249–63. https://doi.org/10.1016/j.hrmr.2015.04.002.

Stewart, J. Goad-Oliver, E., Cravens, K., Oishi, S. 2017. “Managing Millennials; Embacing Generational Differences.” Business Horizons. 22904–4400: 45–54.

Tajuddin, Dewi, Rosalan Ali, and Badrul Hisham Kamaruddin. 2015. “Developing Talent Management Crisis Model for Quality Life of Bank Employees in Malaysia.” Procedia - Social and Behavioral Sciences 201 (February): 80–84. https://doi.org/10.1016/j.sbspro.2015.08.133.

Tatli, Ahu, Joana Vassilopoulou, and Mustafa Özbilgin. 2013. “An Unrequited Affinity between Talent Shortages and Untapped Female Potential: The Relevance of Gender Quotas for Talent Management in High Growth Potential Economies of the Asia Pacific Region.” International Business Review 22 (3): 539–53. https://doi.org/10.1016/j.ibusrev.2012.07.005.

Tatoglu, Ekrem, Alison J Glaister, and Mehmet Demirbag. 2015. “Talent Management Motives and Practices in an Emerging Market : A Comparison between MNEs and Local Firms.” Journal of World Business. https://doi.org/10.1016/j.jwb.2015.11.001.

Ulrich, D. 2008. “The Talent Trifecta.” Development and Learning in Organizations: An International Journal 22 (2): dlo.2008.08122bad.003. https://doi.org/10.1108/dlo.2008.08122bad.003.

Vaiman, Vlad, Hugh Scullion, and David Collings. 2012. “Talent Management Decision Making.” Management Decision 50 (5): 925–41. https://doi.org/10.1108/00251741211227663.

Wong, Ip Kin Anthony, Yim King Penny Wan, and Jennifer Hong Gao. 2017. “How to Attract and Retain Generation Y Employees? An Exploration of Career Choice and the Meaning of Work.” Tourism Management Perspectives 23: 140–50. https://doi.org/10.1016/j.tmp.2017.06.003.

Yin, Robert K. 2011. Qualitative from Start to Finish. New York: Guilford Publication Inc.

Zehir, Cemal, Yonca Gurol, Tugba Karaboga, and Mahmut Kole. 2016. “Strategic Human Resource Management and Firm Performance: The Mediating Role of Entrepreneurial Orientation.” Procedia - Social and Behavioral Sciences 235 (October): 372–81. https://doi.org/10.1016/j.sbspro.2016.11.045.