Kepuasan Nasabah Ditinjau Dari Kualitas Pelayanan Inti Dan Kualitas Pelayanan Periferal. JC [Internet]. 2023 Oct. 31 [cited 2026 Oct. 24];14(3):497-510. Available from: https://journal.ikopin.ac.id/index.php/coopetition/article/view/3719