“Challenges In Implementing The Electronic Identity Card Policy: An Analysis Of Service Quality At The Population And Civil Registration Office Of Bandung City”. Coopetition : Jurnal Ilmiah Manajemen 16, no. 2 (July 7, 2025): 381–396. Accessed October 24, 2026. https://journal.ikopin.ac.id/index.php/coopetition/article/view/5375.