Indra Sujaya, Elfiswandi Elfiswandi, and Lusiana Lusiana. 2024. “Boosting Sales through WhatsApp Business and Service Quality: The Mediating Role of Customer Satisfaction at CV. Bhakti Jaya Indonusa (BJI Advertising)”. Coopetition : Jurnal Ilmiah Manajemen 15 (3):397-408. https://doi.org/10.32670/coopetition.v15i3.4726.