SOPIYAN, P. . Pengaruh Customer Perceived Value dan Switching Barriers Terhadap Customer Retention . Coopetition : Jurnal Ilmiah Manajemen , [S. l.], v. 12, n. 3, p. 455–464, 2021. DOI: 10.32670/coopetition.v12i3.295. Disponível em: https://journal.ikopin.ac.id/index.php/coopetition/article/view/295. Acesso em: 22 jul. 2024.